Contact Dictate
Every channel below is a real, monitored mailbox. There is no ticket portal and no chatbot - you write to a person and get a reply.
Last updated: October 17, 2026
Support
support@dictate.topBilling, quota, integration problems, desktop client issues. Answered within one business day.
Abuse & urgent reports
report@dictate.topIllegal content, copyright complaints, credential abuse. Urgent reports acknowledged within 12 hours, others within 2 business days. Child safety content is triaged first.
Appeals
appeal@dictate.topChallenging a warning, suspension or termination. Reviewed by someone who was not involved in the original decision. Answered within 3 business days.
Security disclosures
support@dictate.top
Use the subject prefix SECURITY for a coordinated
disclosure. We will confirm receipt and credit you in the advisory unless you
prefer otherwise.
Before you write
Most questions are already answered on the FAQ page, and setup problems are usually one of three things:
- The WebSocket token expired. Tokens last 5 minutes - request a new one per session.
- The audio is not 16 kHz, 16-bit mono PCM. This is the single most common cause of "connected but no text".
- The connection was opened as a text socket. Send binary frames.
Send us a message
This form opens your own email client with the message pre-filled. Nothing you type here is sent to our servers.